Product Management Retooling

The Problem:

With the move to a new class of service, a regional cable company recognized that there was a need for an alignment of its product management group with the new requirements imposed by changing technology.

The Solution:

ChicagoAnalytics^TM was retained to design and implement the process that would bring about a required upgrade in the skill level of the group. The process commenced with an assessment of individual product managers' technical and marketing knowledge base, followed by an individual training to close the specific technical and marketing skill gaps.

The Benefit:

All product managers were prepared to understand how the underlying technical principles and the opportunities offered by new technologies can be profitably exploited and managed by applying the world-class decision support tools and systematic thinking.